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Man Utd Supporters Trust demand a refund from Sky Sports

The Supporters Trust of Manchester United have demanded a refund from Sky Sports after they left thousands of fans out of pocket.

It comes as the Red Devils’ Premier League clash against Everton at Old Trafford was switched from Saturday lunchtime to Sunday afternoon at late notice.

Because of the delays to Tottenham’s new stadium being built, it meant that Spurs v Manchester City,
which was originally picked for the 4pm kick off on Sunday, was moved to Monday night.

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MUST’s statement read: “As Everton approaches, thanks to Sky, over 1000 supporters will paid significant sums to revise previously booked flights, trains and hotels.

“Others will be forfeiting non-refundable bookings as other personal commitments made on the basis of the original fixture time prevent them from attending on the revised day.

“MUST collated evidence from supporters on potential financial losses and other personal impacts.

“We established a dialogue with Sky where we put the case for an exceptional compensation process.

“Specifically we asked for a compensation arrangement based on submitted evidence of non-recoverable costs.”

“In their response to us this week SKY have acknowledged that the fixture change was a commercial decision.

“While expressing sympathy for affected supporters however they have sought to shift responsibility for any compensation to the Premier League and our own club that did not instigate the fixture change.

“This regrettable, but sadly predictable, buck passing and impasse ignores the valid claims of supporters who remain significantly out of pocket.

“MUST, with the support of the Football Supporters Federation, will continue to press for an equitable solution.”

 

Manchester United supporters took to social media to criticise Sky Sports as well as express their anger at being messed around – take a look at those tweets on the next page.

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